International Applicant: FAQs
FAQ for International and Exchange Students
International students
How do I accept my offer of admission?
Welcome to U of GH! Your offer of admission (i.e. Letter of Acceptance LOA) will appear on your Admissions Portal and will detail an estimate of your entrance scholarship, conditions of your offer and a Visa Authorization document that you will need to support your study permit application. We encourage you to confirm the offer earlier in order to have enough time to begin the study permit process.
What is the deadline to accept my offer?
The deadline to accept your offer of admission is June 21, 20253 (unless indicated in your offer letter and on your OUAC account). If you have been admitted to multiple programs, the system will only let you accept one offer.
What happens if I don’t satisfy one or more conditions of my offer?
Accepted students are encouraged to review the conditions of their offer found on the second page of the offer letter. Please reference your offer of admission to review the requirements outlined for your specific curriculum. Conditions of your offer must be satisfied by August 8, 20245 to maintain your offer of admission, however, we will continue to accept adjusted assessment methods and dates as determined by the school system, examining boards, or international curriculum provider in order to meet our conditions. In the event you have any further questions or concerns please contact international@guelphhumber.ca
Immigration & Provincial Attestation Letters (PAL)
How do I know if I require a PAL?
The Government of Canada website provides a list of criteria for those who do not require a PAL. It is your responsibility to ensure that you have all the required documents when applying for a study permit.
Generally speaking, international students who are offered admission to U of GH require a PAL.
Be sure to connect with our Global Pre-Arrival Support (GPS) team if you have any questions.
How can I get a PAL?
Follow the steps on the “After Accepting” web page to request a PAL from the University of Guelph-Humber.
Do I need to pay a deposit to receive a PAL?
Yes, you must pay a $2,000 tuition deposit to receiverequest a PAL. This deposit affirms your commitment to the University of Guelph-Humber and will be applied to your fall 2025 tuition fees. It is not an additional fee. More information regarding payment methods and deadlines can be found on our Student Financial Services webpage.
How do I access WebAdvisor to upload my passport and deposit details?
WebAdvisor is accessed using your University of Guelph-Humber email address. Your login credentials and instructions to will be sent to you once you accept your offer of admission to the University of Guelph-Humber.
If you are unable to locate your central login please email international@guelphhumber.ca.
How long will it take to get my PAL?
Once the University of Guelph-Humber has received a copy of your passport and proof of your deposit being sent, we will move as quickly as possible to issue your PAL. You will be notified by email once it is ready for you to download from WebAdvisor.
What should I do if there's a discrepancy between the address on my PAL and my study permit application?
application?
The address on your PAL must align with the address on your study permit letter from the University of Guelph-Humber and the application you submit to Immigration, Refugees and Citizenship Canada.
Your address will be sent to you by email once you have accepted your offer for you to confirm. The University of Guelph-Humber will be unable to issue a new PAL for address errors.
Is there a deadline to request my PAL?
The only deadline in the process is our international deposit deadline, however, PALs will be processed on a first-come, first-served basis. It is your responsibility to complete the process as soon as possible to avoid disappointment
What happens if I apply to the University of Guelph-Humber and there are no PALs available?
While not a guarantee, wWe are confident that all applicants who accept their offer of admission will receive a PAL, as required.
In the event that the University of Guelph-Humber exceeds its PAL cap, we have a tuition deposit refund policy.
PALs will be issued on a first-come, first-served basis. You are encouraged to complete the process as soon as possible to avoid disappointmen
Who do I contact for assistance with my immigration or study permit into Canada?
If you have any questions or concerns in regard to your travel plans or Canadian immigration processes and requirements, book a virtual appointment with the University of Guelph’s Global Pre-Arrival Support Advisor. Please tell them that you are a University of Guelph-Humber student.
When should I apply for my Study Permit/Visa?
International applicants that require a study permit are encouraged to apply for a permit once they accept their offer, pay the international tuition deposit and receive their PAL.
In your offer you will receive an official offer letter and visa information sheet that you will also need to support your application for Canadian Immigration Documents .
We recommend students apply for a Co-op Work Permit as all Guelph-Humber programs have mandatory workplace experiences built into the program. Please note we do not offer a formal co-op program. Your Co-op Work Permit will list the employer as “University of Guelph-Humber” and will allow you to work for any authorized work placement. Your study permit does not cover your work placement.
Your application can be made at the nearest Canadian Embassy or Consulate in your country. The process can vary from days to months depending on the country you are applying from and whether you require a medical, police background check or if biometrics need to be collected.
Be sure to check the Government of Canada website for updates as you begin to make travel arrangements.
Can I defer my application or admission to a later semester if needed?
If you are unable to begin your studies in the fall, you can apply to defer your offer of admission for one year. Deferrals are usually considered for fall entry only, however Bachelor of Business Administration applicants may also be considered for winter entry. We also offer a refund policy for tuition and fees.
The deferral application is available June 1 to July 31 through WebAdvisor under the 'Applicant' menu. To access WebAdvisor, you will need your central login information (sent to you via email once you have accepted your offer of admission.
Coure registration
Where can I find out about registering for classes, tuition, orientation and my next steps?
Helpful information will be available in the New Student Guide. Course registration for first year students begins in the summer. Tuition is posted on your WebAdvisor after course registration.
I have reviewed the New Student Guide but I still have questions about course selection.
Please book a virtual appointment with your Academic Advisor.
Scholarships and Tuition
When will I know the value of my International Student Entrance Scholarship?
The International Student Entrance Scholarship provides qualifying students with CAD 2,000 to 8,500 in their first year of study with the potential for the scholarship to continue to award CAD 4,000 for each of the three following years of study. All eligible international applicants will be assessed for merit-based Entrance Scholarships during the application process and will be provided an estimate of their scholarship in their offer letter.
Your scholarship award will be posted to your WebAdvisor account once conditions of the offer have been satisfied. International transfer students will be eligible to be considered for the Transfer Student Entrance Scholarship. Visit the Student Financial Services webpage for more details.
What are the expected tuition fees for my degree?
Incoming international students are encouraged to visit Student Financial Services for a full listing of international tuition and fees, and financial assistance options. Student financial accounts are viewable on WebAdvisor for the current and previous semesters only. Billing is based on course registration by semester. Official billing will be posted after course selection, and payments are accepted via international transfer or bank transfer from a Canadian banking institution prior to that date.
More information on how to make payments can be found on the Method of Payment webpage. Please note, full tuition payments for the academic year can be made, however only semester tuition payment amounts are reflected on WebAdvisor. More information can be found in the New Student Guide.
How do I arrange for Health Insurance?
Full-time international students are automatically covered under our University Health Insurance Plan beginning the first day of classes.* Students are encouraged to review their plan to understand what services are covered.
*If you arrive before the start of classes, it is strongly recommended that you purchase travel insurance, including health care insurance, to cover yourself until the first official day of classes.
Can I get a refund if my study permit/co-op permit is denied?
If your study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC), you may be eligible for a refund of your tuition and fees. You must request a refund, drop your courses through WebAdvisor and forward a copy (PDF) of your IRCC denial letter to international@guelphhumber.ca. This request must be received within 14 days of the denial letter date, otherwise, a refund will be denied.
Please connect with Student Financial Services for further details.
Incoming international students are encouraged to visit Student Financial Services for a full listing of international tuition and fees, and financial assistance options. Student financial accounts are viewable on WebAdvisor for the current and previous semesters only. Billing is based on course registration by semester.
Official billing for the Fall 20253 semester will be posted after course selection at the end of July, and payments can be accepted via international transfer or bank transfer from a Canadian banking institution prior to that date.
More information on how to make payments can be found on the Method of Payment webpage. Please note, full tuition payments for the academic year can be made, however only semester tuition payment amounts are reflected on WebAdvisor. More information can be found in the New Student Guide.
I have additional questions about my offer of admission. How do I access support?
Incoming international students can email international@guelphhumber.ca or book a virtual advising appointment with an Admissions Coordinator.