Accessibility

What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) is a set of legal requirements that ensure Ontarians have barrier free access to programs and services.  

The Act will eventually cover the following areas:  

  • Customer Service Standards
  • Information and Communication
  • Employment
  • Transportation
  • Built Environment

The University of Guelph-Humber is obligated and committed to adhering to the AODA standards.  

To find out more about the AODA standards please visit the University of Guelph's AODA page or the AODA page of Humber Polytechnic.

Alternative Formats

If you require an alternative format for any of the content contained on this website, please forward all requests to ghweb@guelphhumber.ca.  Please include the title of the page or document that you are requesting in your message.

Communications Accessibility

The University of Guelph-Humber is committed to ensuring its learning, living and work environments are accessible and welcoming. This includes our facilities, products and services, and communications.

Communications are an important part of the Accessibility for Ontarians with Disabilities Act (AODA). The following guiding principles are based on the AODA Accessibility Standards for Customer Service, Section Three: Establishment of policies, practices and procedures:

  1. Dignity – every person is valued and deserves full service
  2. Independence – every person can choose whether or not they need assistance
  3. Integration – every person can access the same service in the same way and same place
  4. Equal Opportunity – every person can benefit equally from the same options and services
  5. Accessibility should be considered and prioritized in all communications. 

This includes:

  • Audio and visual media
  • Documents (print and digital)
  • PowerPoint presentations
  • Websites – including all documents available on publicly accessible websites
  • Social media
  • Advertisements


In addition, the University of Guelph-Humber is committed to accessibility in its communications as follows:

  • All electronic and printed materials produced by the University of Guelph-Humber are available in alternative formats upon request.
  • When a request is received from a person with a disability, alternative formats will be made available at no additional cost and in a timely manner.

These requirements are required under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its regulations; the Accessibility Standards for Customer Service, O. Reg. 429/07 and the Integrated Accessibility Standards, O. Reg. 191/11