Frequently Asked Questions
Academic Services is composed of a dynamic team of Faculty Liaisons. The liaisons are the first point of contact for faculty support services, including: coordination of test & exam scanning services, registration of course websites, e-mail address & network accounts, coordination of faculty resource materials and much more!
If you haven’t already met your Faculty Liaison please do so in order to discuss the services that are available to you. We have organized this Frequently Asked Questions (FAQ) page to address some of your immediate questions regarding University of Guelph-Humber policies and procedures as they relate to faculty both academically and administratively. While it is not intended to be a technical guide, references are given throughout the FAQ for those that would like additional, detailed information. If you have any questions that you think should be added to this FAQ, please contact us directly.
Parking
Q: Do I need to pay for parking?
A: Yes. All individuals who wish to park a vehicle are liable to pay parking fees, whether the parking is provided at a meter, in a pay space or in the Prepaid Permit lots. A valid permit (prepaid or daily) is required for parking in a lot between the hours of 7:00 a.m. and 3:00 p.m. Mondays to Fridays.
Q: How do I purchase a parking permit?
A: To purchase a permit please complete a parking application online at: www.guelphhumber.ca/facultyinformation or obtain a copy from the Faculty Liaison. Fees are listed directly on the document and completed applications should be sent directly to the appropriate Faculty Liaison for processing. A permit and gate card will be issued upon receipt of payment.
Q: I’ve purchased a University of Guelph parking permit. Do I have to pay additional fees to park at the University of Guelph-Humber?
A: No. We have a reciprocal parking agreement with the University of Guelph. If you have purchased a University of Guelph parking permit you are eligible to receive a University of Guelph-Humber parking permit. Please speak directly to the Faculty Liaison for more details.
Q: Where is the daily pay lot located?
A: Lot 6 is the designated pay lot. The fee per entry is $7.00 at the gate by coin (exact change) or credit card (VISA or MasterCard).
Office Space
Q: How do I get an office?
A: Shared offices are assigned prior to the start of the semester and are time scheduled to facilitate maximum usage. The precise assignment of office space will be determined by the Manager of Academic Services and will depend on a faculty member’s University of Guelph-Humber teaching schedule as well as whether or not office space is assigned on another part of the Humber North campus, where that faculty member’s major academic appointment is held.
Q: Do I have to vacate my office at the end of the semester?
A: Yes. All office space should be cleaned out, keys should be returned and personal belongings removed at the conclusion of the semester, so that space can be reallocated. If a faculty member is teaching two consecutive semesters s/he is not required to vacate. Tests, exams and assignments should be submitted to the appropriate Faculty Liaison for shredding or storage and should not be left behind in a vacated office.
Official University E-mail
Q: Do I need a University of Guelph-Humber e-mail address?
A: Yes. All faculty, staff and students are required to maintain a @guelphhumber.ca address. This official university e-mail address will appear in the university’s online directory. The university sends much of its correspondence solely through e-mail, which is mailed only to the official university e-mail address. All account requests are processed prior to the start of the semester by the appropriate Faculty Liaison.
Q: Can I forward my University of Guelph-Humber e-mail to my personal e-mail account?
A: Yes. It is possible and acceptable to have e-mail from one's @guelphhumber.ca address forwarded to another e-mail address. However, the individual account holder is solely responsible for managing both the @guelphhumber.ca account and the account to which the e-mail is forwarded. Information on how to forward your e-mail account is available in the Faculty Handbook.
Closures, Cancellations & Emergencies
Q: What happens in the event that the campus closes due to inclement weather?
A: On rare occasions, the campus may close, and classes canceled, due to hazardous weather or emergency situations. To this effect, announcements are made on the homepage as well as over local radio stations and by recorded message to anyone calling the university at 416.798.1331. Classes canceled due to inclement weather may be rescheduled upon agreement of students in the class. Faculty are responsible for arranging any rescheduled classes and for clearing the availability of classroom space with Registrarial Services.
Q: What should I do in the event that I am sick and need to cancel my class?
A: If it is ever necessary for you to cancel a class due to illness or an emergency, you must notify the appropriate Faculty Liaison and Program Head. You should make every attempt to arrange, with the Faculty Liaison, to have a note posted on the classroom door or an email sent to your students with details of the cancellation notice. To make up for the missed class time, faculty often choose to add time to the beginning or end of class and others plan a make-up class. Whichever method you choose, it must meet the needs of everyone in your class.
Q: How do I report an emergency?
A: In an emergency situation, contact Security by calling ext. 4000 from a University of Guelph-Humber phone. The yellow emergency phones, located at the entrance of the administrative offices on each of the four floors, and the “Blue Phones” located around the exterior of the campus are a free call to Security. Security’s NON-EMERGENCY number is ext 4077.
Q: What should I do if I hear a fire alarm?
A: When you hear a fire alarm remain calm and evacuate the building immediately by the nearest safe exit – do not use the elevator. Walk to your exit and close the doors behind you. Once outside the building, remain outside until authorized to return by staff or the Fire Department.
Teaching at University of Guelph-Humber
Q: How do I request a course website?
A: Course websites are available each semester upon request. Please send an approved course outline to the appropriate Faculty Liaison if you are requesting a new course website or if you’re simply re-activating one that you have used in a previous semester. Requests must me made well in advance of the start of the semester and once processed, an e-mail message will be sent to you with your website login and password. Please contact the Faculty Liaison for information on the process for requests as well as details on training sessions.
Q: Who do I contact if I experience technical problems in the classroom?
A: Courtesy telephones are located in each classroom. For immediate assistance simply pick up the telephone and following the automated prompt, press [2]. Questions regarding additional media equipment should be directed to the Media Services Centre located in room NX210 (2nd floor of Library Building) or by telephone at 416.675.6622 Ext. 4397.
Q: Who do I contact to get a class list?
A: Class lists are sent (either in hard copy or electronically) by the appropriate Faculty Liaison one week prior to the start of classes. During the semester, several class lists are sent to verify student enrolment and attendance and, 2-3 weeks prior to the end of the semester, an additional class list is sent for the input of final grades. It is important to note that these class lists are the only official rosters. If a student’s name is not on the official class list, an instructor may not admit the student to the course without the presentation of a class confirmation receipt. Problems related to class lists are to be referred to Registriarial Services.
Q: What is the process for the distribution of student work which has been graded?
A: The Ontario Freedom of Information and Protection of Privacy Act requires the university protect personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or destruction. Student tests and assignments fall under the definition of personal information. Reasonable security arrangements must be taken when receiving or returning tests and assignments. Whenever possible, please distribute tests or assignments to students in class, or arrange for pick-up during your office hours. Please do not leave tests or assignments with the Faculty Liaison for distribution or place them in a public area for pick-up. It is the faculty member’s responsibility to distribute tests or assignments back to students in a timely manner.
Q: Do I have to keep examinations or final projects?
A: Yes. A student has the right to review his/her final exam or final project (if there is no final exam). As a result, faculty members are required to submit all final examinations or final projects to the Faculty Liaison for storage for a period of at least one year, following the final examination period. After a one-year period, student work is destroyed or disposed of in a confidential manner. Please contact the appropriate Faculty Liaison for information or assistance.